ABOUT US
Kouturelocs is a natural hairdressing business that specialises in cultivating, maintaining, training and celebration for all types of Dreadlocks. Our motto is Like Locks, Live Locs, Love Locs. We refer to this as ‘The Life cycle of Locs’. We have over 12 years of hair experience and are passionate about sharing it with you. We believe your hair is your biggest asset and deserves top of the notch hair care. That is why we strive to offer exemplary Dreadlocks services in the UK.
Our Services
We take pride in our work and put exceptional quality of service and ultimate client satisfaction at the forefront of our business. We offer a range of Dreadlock services such as Loc retightening, Dreadlocks Installations, Maintenance and Loc colour. We are well known for our specialist Loc service ‘Sisterlocks TM’, a hair care system developed by Dr Cornwell. Our training courses and workshops are designed to educate you about your hair and keep you informed throughout your hair journey. Our cultural events aim to celebrate our Dreadlocks and share our Loc Journey with others in our Dreadlocks community.
Our pledge
We pledge to walk with you through the Life cycle of Locs. We believe in a team effort. Our role will be to care for your Locs and advise you on how to maintain them throughout your Loc Journey. We will also help you decide on the best Dreadlock journey for your type of hair and we will play an active part in your Loc journey.
OUR VALUES
Top quality Service
At KoutureLocs, we believe in delivering top quality hair services to all our clients in a welcoming environment.
Clients
Our focus is on ensuring our clients reach their dreadlocks goals. Listening to what you want, giving suggestions on how to make it better and implementing your ideas is what we do. For us, a happy client is where our competitive advantage lies.
Customer service
During our 12 years of experience, we have dealt with different types of hair including European, Asian and Afro hair. Understanding our client’s needs and offering exemplary customer service is what continues to give us an edge in the natural hair business. If you require a mobile Loctician, please contact our team. A risk assessment will be carried for each mobile service and a decision made based on each individual case.
Respect
Cases of lack of respect from our staff and clients will not be tolerated. Our staff are trained on proper ethics, and any cases of abuse or misconduct should be reported to us IMMEDIATELY. Clients should also respect our staff, and in case of abuse or mistreatment, we have the right to terminate any hair service at any time.
NOTE: Abuse of both client and our staff will be reported to law enforcement for further action.
Life Cycle of Locs
LIKE LOCS STAGE
We will take you through a full Loc consultation and ensure you are well informed about the best Dreadlocks journey suited for your individual hair needs.
LIVE LOCS
We will provide a range of Loc services throughout your Dreadlocks journey to help you achieve healthy Locs.
LOVE LOCS
We will teach you how to love your Locs by sharing vital information on products, accessories and hair tips throughout your Dreadlocks journey.
LOC JOURNEY
Share your Loc Journey with our Dreadlocks community. A chance for you to give information on your experience with Locs trouble shooting topics.
OUR TEAM
We have a team of highly trained individuals who have undergone a strict hiring process simply because we want our clients to enjoy our top-class hair services. Our team consists of:
- Salon Manager – Our salon manager works with other staff in ensuring the salon runs smoothly. She is tasked with ensuring the salon is safe, clean, well resourced, and the quality of services remains exceptional.
- Office Administrator – If you want to book an appointment or have any enquires, our administrator will be readily available online or via phone to offer any advice or support.
- Expert Loctitians – Our Locticians are experienced professionals whose primary focus is ensuring all your hair needs are taken care of.
- Trainee Locticians – They are tasked with assisting ‘Expert Locticians’ in carrying out all hair services.
- Professional Braiders – Delivers top quality braiding services with great skill and precision.